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We are always interested in hearing feedback from our patients, good or bad. Below are the ways you can provide feedback.

All our feedback is collated and reviewed on a regular basis with our Patient Participation Group.

Friends & Family Test

If you have had a recent interation with the surgery please rate us on 'how likely you would be to recommened us to your friends and family'. You can also leave comments on your recent experiences. You can find these short surveys either in surgery OR by clicking the button below.

FRIENDS & FAMILY TEST

NHS Choices Review

NHS Choices is the main directory for all NHS services available in the UK.

Our surgery information can be found on the NHS Choices website and you can also leave a review by clicking the button below.

NHS CHOICES REVIEW

Google Review

Reviews on Google provide valuable information about our practice to both patients and our staff.

Google Business Reviews appear next to our listing in Maps and Searches, and can help our practice stand out on Google.

GOOGLE REVIEW

Comments / Suggestions / Praise

Please note that we are unable to respond to patient requests for medical advice about symptoms, to prescription or appointment requests, to requests for GP letters or referrals via this ‘Contact Us’ form. To contact us about such requests, patients of the Practice should use their Online Services account. To obtain your Online Services account log-in details, please contact us on 0207 402 4026 or visit our Practice Reception. To access your Online Services account, please click here

Please be advised that it will take up to 14 days to respond to general queries, including patient feedback and any complaints, received via this ‘Contact Us’ form.

INDEX - Feedback

Contact Details

Connaught Square Practice
41 Connaught Square
London
W2 2HL

Telephone: 020 7402 4026
Fax: 020 7402 3342

Our telephone lines are in operation during practice opening times, from 08:00 to 18:30, Monday to Friday.

Opening Times

Monday: 08:00 - 20:00*
Tuesday: 08:00 - 20:00*
Wednesday: 08:00 - 20:00*
Thursday: 08:00 - 20:00*
Friday: 08:00 - 20:00*
Saturday: 08:00 - 16:00
Sunday: 08:00 - 16:00

*The Practice doors close at 18:30 on weekdays.

The Practice is closed for a meeting from 12:30 to 13:30 every Thursday.

Friends & Family Test

The NHS want you to have the best possible experience of care. Please give your feedback.

SystemOnline

If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at your medical record online.