Connaught Square Practice - GP Patient Survey

This page includes the results of the NHS' and the Practice's own patient surveys. The two questionnaires asked different questions and obtained different measures of our success.   

Please click here to view the results of Connaught Square's recent poll of their patients. The purpose of the survey is to delve deeper into what makes for a good patient experience across its core services; General Practioners, nurses and Health Care Assistants, reception and adminstration, access and appointments. 

Please click here to view the NHS' 2017 GP Patient Survey. People registered at general practices across England were asked how easy or difficult it is for patients to see or speak to a doctor at their practice. To improve our service, we used the national survey results to implement this action plan.  

More detailed results from the GP Patient Survey are available from the GP Patient Survey website:

The latest results were published on 7th July 2017

 

97% of respondents had confidence and trust in the last nurse they saw or spoke to

Local (CCG) average: 96% National average: 97%

56% of respondents usually wait 15 minutes or less after their appointment time to be seen

Local (CCG) average: 60% National average: 64%

82% of respondents say the last nurse they saw or spoke to was good at treating them with care and concern

Local (CCG) average: 85% National average: 91%