The NHS App




Are you looking for the NHS COVID-19 app? Visit this website


The Connaught Square Practice is encouraging everyone to sign up for the NHS App – a simple and secure way to access a range of NHS services on a smartphone or tablet.

You can use the NHS App to:

  • Book GP appointments
  • Order repeat prescriptions
  • View your hospital medical record, including hospital appointments, medications, investigations and results
  • Check your symptoms

Image of the NHS App


Image of a mobile phone

An additional feature available to our patients along with the NHS App is access to your hospital record (Personal Health Record), using a system called Patients Know Best (PKB).

Through your PKB record, you will be able to view information being sent to you from other NHS organisations such as hospitals should you be under their care.

You may already have access to your GP record via SystmOne online access: this will be unaffected and also can also be accessed through the NHS App. However, it will not contain all the additional information that PKB will be able to receive from other health and care organisations.



What the NHS App does

Use the NHS App to:

  • get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
  • order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
  • book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
  • view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines
  • register your organ donation decision - choose to donate some or all of your organs and check your registered decision
  • find out how the NHS uses your data - choose if data from your health records is shared for research and planning

Other services in the NHS App

If your GP surgery or hospital offers other services in the NHS App, you may be able to:

  • Message your GP surgery, doctor or health professional online
  • Consult a GP or health professional through an online form and get a reply
  • Access health services on behalf of someone you care for
  • View your hospital and other healthcare appointments
  • View useful links your doctor or health professional has shared with you

Keeping your data secure

After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.


Download the app:

App store download

Google App Download   


Get help with the app

If you have any issues using or downloading the app, check the NHS App help and support page.